Why is Customer Data Integration the hottest area of Master Data Management? Because the customer comes in so many forms today – retail stores, online shopping, bonus clubs, coupons... the list goes on. What good is collecting all of the customer data if we cannot identify who that person really is? How old is the customer? What trends can we identify by learning about the customer’s habits? Remember when you used to get cards in the mail that would request info about your lifestyle?
No comments:
Post a Comment